Geem — Support

Need help with Geem? We're here.
Get in touch
Contact us at corescode.com

How do I sign in, and can I delete my account?

You can play anonymously with no sign-up. To save your progress across devices and join the leaderboard, sign in with Google or Apple from the Profile screen. To delete your account, open Settings → Delete account — it removes your data from our servers and deletes your sign-in account.

How do I restore my subscription on a new device?

Open the app and tap Restore Purchases (on the Pro / Store screen). An active subscription restores to any device signed into the same Apple ID.

Why did my game credits disappear?

Credits are backed up to your iCloud and Keychain, so they persist across reinstalls. If they don't appear, confirm you're signed into the same iCloud account and tap Restore Purchases. Contact us if credits are still missing and we'll make it right.

Can I play Geem on the TV?

Yes. Connect via AirPlay or HDMI to show the game on a larger screen — the TV shows a dedicated big-screen view while the phone acts as the controller.

Can I create my own questions?

Yes. Go to Settings → Customize → Custom categories to create categories and add your own questions. Custom content stays on your device.

Is Geem available in English?

Yes. Switch in Settings → Language. The interface flips to English and the built-in questions use their English translations.

Can I get a refund?

All purchases are processed by Apple. Refunds are handled through Apple's Report a Problem page.

Still need help?

Reach us at corescode.com with your device model, iOS version, and a description of the issue. We usually reply within 1–2 business days.